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Refund Policy

We do provide refunds for cancellations made at least 14 days prior to the travel/pick-up date with an administrative fee of 20% on the fees paid will be charged and deducted from the refund amount. Please allow us up to 30 working days to process your refund.

NO REFUND will be given for cancellations made less than 14 days written notice to us or customers who do not turn up (no-show) on the agreed date and time.

Please contact our customer service personnel for more information or clarifications with regards to cancellation refund.